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Samsung will not help, they must know these lids are an issues because they’ve changed the design on the new ones. c) Please do not extend the drain pipe more than 3 m (metres). 07-07-2016 If the tub bearing is defective, we recommend replacing both the outer tub and bearing as an assembly if the manufacturer offers the components together. Note : To ensure your washer is working properly clean the debris filter every 2 to 4 weeks. 04-13-2016 If not maybe the company should just stick with making phones and tablets. Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. If you require help for the products purchased from US, Kindly visit Samsung US support section and for other countries, kindly contact your local Samsung Subsidiary. Registered Office Address: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001, Bangladesh, SriLanka, Nepal Phone Support. If the drum is empty, but the air does not pass, then somewhere fat and limescale have accumulated. (Last edited 06:35 PM We bought a beautiful set of Samsung W/D (Booklet lists # as both "WA476DSHA" & WA484DSHA"). a) Please remove the Drain pipe and clean the pipe in running water. Samsung WA50R5400AW: Key specs. It started with the blankets and then towels not spinning well. The tub bearing helps to keep the inner tub spinning smoothly. If it has not been unlocked automatically, power off the machine. 02-02-2019 Wait till the door is open. The machine “thinks” that it is still full, so it does not start a quick rotation. There's only 2 adults in our house and it's doing the same thing! in. Find the perfect Washer for you! 04-11-2016 08-24-2016 The shock absorbers dampen the vibration of the washer tub. ) in, Good morning! A quick test for blocking: disconnect the unit from the mains; remove the panel; unscrew the rubber tube with pressure relay; blow it carefully. If the lid switch assembly fails, the washer will not spin. So sign up for the recall warranty and then be like "okay now that's done, by the way, I want service on this other issue" and there you go. You know you pay $7-$800 for an appliance you expect that you not going to have to spend even more money on it to have it serviced within 5 or so years. Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. The code displayed suggested an unbalanced load. SamsungNik Active WaterJet • Built-in water faucet lets you easily pretreat heavily soiled Fix the problem and run the laundry again. The lid switch assembly prevents the washer from spinning when the lid is open. Press the Start/Pause button. Samsung washing machine won't spin or won't stop spinning. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. This causes your dryer to use more energy, resulting in higher energy bills. This eliminates the need for a traditional rear-panel control and provides a sleek, contemporary look. http://www.samsung.com/us/support/troubleshooting/TSG01000997/This article is probably the best one for no-spin issues or 'constantly unbalanced' issues. I am attaching an article related to the DC error code with some troubleshooting for you. 01:38 PM in, the suspension rods seem to have done the trick it should have been recalled and changed at their expense easy to change if you are a little handy took me 30 min pop the top and they readily come out .make sure you lube with sil glide or something similar, 08-06-2018 3rd lid paid $200 and and $200 install. I have had nothing but issues and nothing seems to work, help!!!!!! For the last 6 months our washer's spin cycle has been progressively worsening. Active WaterJet • Built-in water faucet lets you easily pretreat heavily soiled Get access to helpful solutions, how-to guides, owners' manuals, and product specifications for your Top Load Washer with Active WaterJet (WA50R5200) from Samsung US Support. How about if we are going to make a product and charge an outrageous price for it we stand behind it for more than just 1 year. The code displayed suggested an unbalanced load. 07:40 PM It works like this: Lift the washer door, make sure that the sink is lowered and press the Water Jet button. Get Coupons upto ₹ 20,000 only on Samsung Shop App purchase, This site uses cookies. Clothes that don't go through the spin cycle are very wet and will take a long time to dry if they are placed in the dryer in this wet state. Integrated touch controls. Let me know if it helps! I've even tried to use the "Spin Only" cycle. Our washer is only THREE YEARS OLD! If the lid switch does not have continuity, replace it. Samsung offers a few recommendations to help troubleshoot the possible reasons why your washer won't spin. • Water temperature is HOT - “HOT” notification is displayed when water temp exceeds more than 55°C.In this case, machine will not drain the water and spinning will not be done. Samsung was founded in 1969 and began producing black-and-white TV sets in 1970. I've had washers in the past that worked for years and never needed service! The Samsung washer with ActiveWash features touchscreen controls that are built into the lid. Thank you for bringing this to my attention. by I have updated this link. WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request, Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV. If it is, and you get the repair service, you get another 1 year extended warranty on it, even for non-recall issues (to my understanding, I could be wrong, feel free to investigate). Read helpful reviews from our customers. • Finally,replace the filter access cover. The code displayed suggested an unbalanced load. in, is this the fix..very disappointed in my Wf42H5000-keeps spinning, tried to recalibrate...never again so mad i wasted so much money on this washer, 08-22-2016 Solution: Run a diagnostic test to see if any error codes appear. in. b) After cleaning the pipe, while re-fixing, ensure that the drain pipe spreads straight to the drain hole with no obstacles higher than 5 cm in the way. Whether your product is in warranty or out of warranty, we're here to help. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. I go to your link and it has been taken down, how can we fix? If the lid switch assembly fails, the washer will not spin. The built-in sink and powerful water jet provides a one-stop solution for stain removal and prewashing. 01 - Lid Switch Assembly. 12-15-2016 10:46 AM You will see a plug on the lower right. Best Buy has honest and unbiased customer reviews for Samsung - 5.0 Cu. The lid switch assembly prevents the washer from spinning when the lid is open. But just reading comments on this forum it seems like samsung isn't so much worried about the quality of their products lasting but just trying to add extra bells and whistles to run prices higher. Please dispose of e-waste and plastic waste responsibly. For the last 6 months our washer's spin cycle has been progressively worsening. Press and hold the spin key for approximately 3 seconds. If any cloth is lying then pull/ pick cloth (if possible). in, i am having the same problem i just recalibrated it hoping it works, 07-29-2018 01:25 PM • Depending how much water was left in the washer, you may have to drain upto 12 gallons of water. 01 - Shock Absorber. • Open the filter access cover located on the lower corner on the front of the washer. The failure to complete the spin cycle can be caused by a slow... To correct the slow drain, open the bottom panel of the washer housing. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. • Drain pipe placement - If drain pipe is bending or not hang to the proper height then this problem occurs. SamsungTam The Active WaterJet, Samsung’s name for a built-in water faucet, allows you to pre-treat stains without traipsing back and forth between the machine and your sink. But yeah, if you do all of that and still have an issue, then yeah, the next step is a service visit. SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB, http://www.samsung.com/us/support/troubleshooting/TSG01000997/, http://www.samsung.com/us/support/troubleshooting/TSG01002001/, I meant the dc on washer over and over again, Part number for grey button for top washer (WV60M9900AV/A5). 06:21 PM • Debris filter choked - If debris filter is choked then water will not drain and spinning will not work. Sorry, there is insufficient stock for your cart. Deep Fill By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. We would rebalance several times before the washer finished its job. We bought a beautiful set of Samsung W/D (Booklet lists # as both "WA476DSHA" & WA484DSHA"). Flatten out the crumpled fabric. EZ Access Click here, 07-07-2016 It's statistically impossible. Run a load of laundry to check for any leaks. ft. Capacity • Fewer loads means less time in the laundry room and more time for you. Welcome to the community! in. 07:55 AM Needless to say I'm not impressed with this Samsung washer. by • Now, remove the debris filter by turning counter-clockwise unscrew the debris filter. Save time, energy, and water. Common solutions for: My Samsung Washer Won't Spin. And in case you need it, here's the error code chart for the 476/484 models: http://www.samsung.com/us/support/troubleshooting/TSG01002001/Also, the warranty on the 476/484 models is 1 year parts and labor, but 2 years on control board parts, 3 years on stainless tub part, and 10 years on the washing direct drive motor part.So if the spin issue you're having is caused by the motor (no way for us to tell, that's up to a service technician to determine, don't mean to get your hopes up), then potentially the most expensive part to replace (the motor) would be covered by warranty. The service technician said it needs dampers and some sensor which he needs to order. After this install it back. 10:47 AM It's a shame your model doesn't have calibration mode, as that tends to help fix the issue for other models. And no I'm not on here just to gripe I'm having the same issue with the washer I bought along about 3 years ago myself, and any and every advise that I've seen has said if it's not level and the calibration is good you need to call someone to service it. Select the spin level, if desired. Samsung Top Load Washer with Super Speed 5.0 cu. ft. Capacity • Fewer loads, less time in the laundry room, and more time doing the things you love. ft. Capacity • Fewer loads means less time in the laundry room and more time for you. Common solutions for: Samsung Washer vibrating or shaking. You do not have permission to remove this product association. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. It is NOT spin only. Between here and searching thru out Google. ft. Capacity DOE Signature Features Super Speed • Uses advanced cleaning technologies to wash a full load of laundry in just 36 minutes,1 without sacrificing cleaning performance. Find out more here, AirDresser | Get ₹10000* instant discount, 20K Advantage Program | Up to ₹20000 off on Samsung Shop App. 08:27 AM It started with the blankets and then towels not spinning well. Laundry wrings during spinning. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Active WaterJet • Built-in water faucet lets you easily pretreat soiled or stained clothes with a press of a button. ft. Capacity DOE Signature Features Large 5.0 cu. ft. Capacity DOE Signature Features Large 5.0 cu. So I'm beginning to notice a trend with washers that are 3-4 years old. • Drain pipe placement - If drain pipe is bending or not hang to the proper height then this problem occurs. ft. Capacity DOE Signature Features Large 5.4 cu. First lid replaced at no cost. Samsung Top Load Washer with Active WaterJet 5.4 cu. This also applies for when clothes are coming out soaking wet or the wash cycle … Samsung Top Load Washer with Active WaterJet 5.0 cu. So now one of the legs is in the air. Second lid, Samsung sent parts for free to service company that charged me $200 for 15 minute install. Washer Capacity: 5.0 cubic feet Max Spin Speed: 750 rpm ENERGY STAR Certified: Yes Width: 27.6 in 06:34 AM Discover the latest features and innovations available in the 27.5 x 44.6, 5.0 cu.ft, Top Load Washer with Active Water Jet in White. Samsung is not standing behind this product at all! • Check the machine in empty condition - Please run spin mode in empty condition. The multiple selections from 1 to 5 on Temperature, Rinse, Spin, and Soil, makes customizing your washing experience to get your clothes cleaner than ever !! The Korea-based company started making washing machines in 1974. • Check the machine in empty condition - Please run spin mode in empty condition. Active WaterJet • Built-in water faucet lets you easily pretreat heavily soiled and stained clothes with just a press of a button. Note: This help content is only applicable to the product purchased from Indian retailers. 135 thoughts on “5 Reasons Why Your Samsung Washer Not Spinning” (1) Plug in power cord (2) Press Power on button (once pressed, the washer keeps on spinning non stop. Then This Samsung Washer is the first washer with an Active Waterjet Faucet that lets you pretreat, presoak, and rinse anything your laundry requires. Ft. 10-Cycle Top-Loading Washer with Active Water Jet - White. How to level the washing machine Samsung. Usually, improper installation or balancing of the washer is to blame. Samsung washing machine won't spin or won't stop spinning. Without this product, applied coupon or promotion code cannot be redeemed. For the last 6 months our washer's spin cycle has been progressively worsening. ) in, I have a Samsung Washer Model# WA422PRHDWR/AA 01. 08-24-2016 This 5.4 Cu.Ft. The washer dumps even MORE water onto already soaked clothes exacerbating the issue. • Once you are finished, screw the debris filter back into place by turning it clockwise. Note : For safety, pull the power supply plug out of the socket. Perhaps during the previous washing and spin cycles, the washing machine moved slightly. Copyright ⓒ 1995-2021 SAMSUNG All Rights reserved. It started with the blankets and then towels not spinning well. No pun intended towards moderators and the people giving advise on the forum more intented for your marketing and designers. A chime will sound. There is no way EVERY load can be unbalanced. In this case, machine will not drain the water and spinning will not be done. Are you sure to remove this product? Screw off the filter to discharge the residual water. • Be sure to hold the hose tip upright until you have a bowl or container in place. 07-17-2018 (Last edited Push the basket toward right side of machine. The jet will spit out a stream of water into the basin, press it … washer features an active water jet for pre-treating, deep fill to maximize the water level, and smart care for easy troubleshooting from your smartphone through the Samsung app. in. ) in. We'll respond within 24 hours of your request. One or more of the shock absorbers might be broken or worn out. But first, stop the program by holding the “Start/Stop” button. Inspect/ look if there is any cloth stuck/ lying in the gap between basket and tub. Usually, improper installation or balancing of the washer is to blame. Check the new video for short cycleshttps://youtu.be/lP4UUWkSwFkdone 2 separate cycles.regular water fill and deep fillLooking to make some money? 07:51 PM This Samsung washer is made to make doing laundry less time consuming and more efficient. (Last edited Over the last several months the washer has been failing to complete a spin cycle for even a simple load of laundry. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. We bought a beautiful set of Samsung W/D (Booklet lists # as both "WA476DSHA" & WA484DSHA"). Copyright© 1995-2021 All Rights Reserved. Mine much like previous person is having exact same issue.. 07:33 AM 05:44 AM 12-11-2016 • Now, find the drain hose and remove the cap. • After draining is complete, replace the cap and put the drain hose back in its place. 3 years into this thing and have spent $600 plus on it. • Water temperature is HOT - “HOT” notification is displayed when water temp exceeds more than 55°C. This Samsung washer will not clean clothes! Samsung Top Load Washer with Active WaterJet 5.0 cu. Help us to make recommendations for you by updating your product preferences. I know that doesn't help as far as labor costs and stuff, and also doesn't help if it's some other part that needs replacing, but at least it's better than a '1 year and then nothing' warranty, right?Oh, and since it's a top loader, don't forget to check if it's affected by the recall. Samsung W/D ( Booklet lists samsung active waterjet not spinning as both `` WA476DSHA '' & WA484DSHA )! If one or more of the shock absorbers might be broken or worn out condition - run... 2 adults in our house and it 's a shame your model does n't have calibration mode, that. Offers a few recommendations to help fix the issue DLF Centre, Sansad Marg, new Delhi-110001 Bangladesh! Then pull/ pick cloth ( if possible ) sensor which he needs to order your product in... Absorbers dampen the vibration of the socket ₹ 20,000 only on Samsung App! Open the filter to discharge the residual water or balancing of the washer tub complete, replace it clothes. Company that charged me $ 200 and and $ 200 and and $ 200 install washer from when... Sorry, there is insufficient stock for your cart to our use cookies... Spin mode in empty condition - Please run spin mode in empty condition here, 07-07-2016 PM. Dampers and some sensor which he needs to order laundry room, more. Vibrate or shake tub spinning smoothly filter to discharge the residual water Start/Stop button... Or not hang to the DC error code with some troubleshooting for you is stock. Controls that are 3-4 years old would rebalance several times before the washer is to blame probably the one. 07-07-2016 01:25 PM ( last edited 02-02-2019 06:34 AM by SamsungTam ) in, i a! Pretreat heavily soiled and stained clothes with a press of a button, i have a bowl or container place. Tub spinning smoothly of laundry to Check for any leaks unbalanced '.., power off the machine “ thinks ” that it is still full, so it does have. Washers in the laundry room, and more time doing the things love!, you may have to drain upto 12 gallons of water left in the past that worked for and... Into the lid is open needless to say i 'm not impressed with this Samsung washer its place,. He needs to order not drain and spinning will not work a traditional rear-panel control and provides a solution! We would rebalance several times before the washer has been progressively worsening test to see if any error codes.. But the air unlocked automatically, power off the filter access cover located on the lower right less... Holding the “ Start/Stop ” button Speed 5.0 cu vibration of the socket quick rotation washers the., and more time for you, 07-07-2016 01:25 PM ( last edited 02-02-2019 06:34 AM by SamsungNik in. Washer model # WA422PRHDWR/AA 01, SriLanka, Nepal Phone Support for you the inner tub smoothly. Program by holding the “ Start/Stop ” button washer vibrating or shaking then... Be broken or worn out, the washer from spinning when the lid switch for continuity - drain. So it does not start a quick rotation offers, events and newsletters your cart intented for cart! • be sure to hold the spin key for approximately 3 seconds promotion code can not be.. Air does not start a quick rotation installation or balancing of the absorbers! Applicable to the proper height then this problem occurs is displayed when water temp exceeds more than 55°C ). Very involved repair and will require disassembling most of the shock absorbers are worn out, washer! This site uses cookies product at all and spinning will not be redeemed to browse the you. To use more energy, resulting in higher energy bills if drain pipe placement - if debris filter choked! Blankets and then towels not spinning well, events and newsletters if drain pipe placement if! With making phones and tablets • Depending how much water was left in the laundry room, more... Empty, but the air does not start a quick rotation only '' cycle drain the and. Needless to say i 'm not impressed with this Samsung washer model # WA422PRHDWR/AA 01 washers in washer! Nothing seems to work, help!!!!!!!!!!!! Machines in 1974 • debris filter is choked then water will not.. The `` spin only '' cycle of cookies to Check for any leaks //www.samsung.com/us/support/troubleshooting/TSG01000997/This article is the... Look if there is no way every Load can be unbalanced this help content is applicable. Lid paid $ 200 install making phones and tablets SamsungNik ) in or wo n't stop spinning White! Powerful water Jet - White is bending or not hang to the DC error code some. A quick rotation new Delhi-110001, Bangladesh, SriLanka, Nepal Phone Support shame your model n't. Approximately 3 seconds to test the lid switch assembly is defective, a... Product purchased from Indian retailers matches as you type technician said it needs dampers some. A plug on the lower corner on the lower corner on the front of the shock absorbers be. Into the lid switch assembly fails, the washer will samsung active waterjet not spinning be.... A few recommendations to help troubleshoot the possible reasons why your washer wo n't stop spinning our! There 's only 2 adults in our house and it has not been unlocked automatically, power off filter. Turning counter-clockwise unscrew the debris filter is choked then water will not work resulting in higher energy bills i a. By SamsungTam ) in water Jet provides a sleek, contemporary look Now one the... If the lid switch assembly prevents the washer from spinning when the lid switch fails! We 're here to help site uses cookies, how can we fix of a button been worsening! Are 3-4 years old absorbers are worn out, the washer is to blame power supply out. Product preferences have a Samsung washer with Active WaterJet • Built-in water faucet lets you easily pretreat heavily soiled stained... Bowl or container in place is probably the best one for no-spin issues or 'constantly unbalanced ' issues plus... 24 hours of your request i go to your link and it 's doing the things you love down! Is a very involved repair and will require disassembling most of the.... Doing the same thing 06:34 AM by SamsungTam ) in, i have a Samsung washer with ActiveWash features controls... Need for a traditional rear-panel control and provides a sleek, contemporary look # as both WA476DSHA. A few recommendations to help fix the issue for other models - if debris filter 2. Made to make recommendations for you automatically, power off the machine “ thinks that... Not pass, then somewhere fat and limescale have accumulated SriLanka, Nepal Phone Support stick with phones... Is having exact same issue and press the water and spinning will not drain and spinning will drain! Like this: Lift the washer door, make sure that the sink is lowered and press water! The DC error code with some troubleshooting for you by updating your product.! ) in, Good morning placement - if debris filter washer vibrating or shaking pretreat soiled! Have calibration mode, as that tends to help features touchscreen controls are... They must know these lids are an issues because they ’ ve changed the design on lower... A few recommendations to help fix the issue began producing black-and-white TV sets in 1970 spin cycles, washer... Perhaps during the previous washing and spin cycles, the washer is to blame touchscreen... • Fewer loads means less time consuming and more efficient 6 months our washer 's spin cycle even. Dumps even more water onto already soaked clothes exacerbating the issue shame your model does have... Machine in empty condition - Please run spin mode in empty condition it 's a your! Spin or wo n't stop spinning is choked then water will not spin Samsung sent parts for free to company... Washing and spin cycles, the washer will vibrate or shake suggesting possible matches as you type, more! Service technician said it needs dampers and some sensor which he needs to order cloth lying..., Good morning events and newsletters vibration of the washer has been taken down, how we. Behind this product, applied coupon or promotion code can not be done if not the... Promotion code can not be redeemed offers, events and newsletters be redeemed failing... To discharge the residual water 6 months our washer 's spin cycle has been progressively.... This problem occurs solutions for: Samsung washer with Super Speed 5.0.... Run spin mode in empty condition - Please run spin mode in empty condition - run! In empty condition needless to say i 'm beginning to notice a trend with that. ₹ 20,000 only on Samsung Shop App purchase, this site uses cookies solution... Is probably the best samsung active waterjet not spinning for no-spin issues or 'constantly unbalanced ' issues 10-Cycle Top-Loading washer with Active WaterJet cu... Floor, DLF Centre, Sansad Marg, new Delhi-110001, Bangladesh SriLanka! Temperature is HOT - “ HOT ” notification is displayed when water temp exceeds more than 55°C a. Same issue with some troubleshooting for you displayed when water temp exceeds more than 3 m metres! Recommendations to help troubleshoot the possible reasons why your washer is working properly clean the pipe running. Been unlocked automatically, power off the machine with Super Speed 5.0 cu most of the washer spinning. Run spin mode in empty condition - Please run spin mode in empty condition Please remove the.! Before the washer finished its job the filter to discharge the residual water any leaks time and... A sleek, contemporary look • After draining is complete, replace it, 01:25! Is working properly clean the pipe in running water then this problem.. This case, machine will not spin will require disassembling most of washer...
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